Consumer behaviours are fast shifting towards e-commerce, which is one of the most important developments noticed in the post-pandemic era. Consumers used to be cautious of internet
|For example, Amazon claimed a 29 percent rise in North American sales and an 18 percent increase in worldwide sales in the first quarter of 2020. What’s more intriguing is that grocery sales have increased by a whopping 8%, compared to a sluggish 1% increase in prior years. (Jamison, 2020)|
buying and thought it was untrustworthy, but it has quickly become an indispensable practice.
Overall, this is a strong indication that e-commerce is becoming increasingly important in today’s society. And it’s not only in fields like technology, fashion, or entertainment. When it comes to purchasing health or other essential products, it’s also becoming increasingly relevant. It is also anticipated to expand more in the future months and years as a result of this heightened exposure.
The following are the reasons why e-commerce will continue to be a thriving force:
Consumer behavior is more volatile than ever due to the current unpredictability of the global situation. Businesses must be prepared to make swift modifications as a result of this. And the only way to do so is to pay more attention to what is and isn’t functioning. As a result, try your best to keep up with current events. Future-proof your company, reduce risks and improve customer service. You’ll be less likely to be knocked over, and your company will be able to reach new heights.