Recognizing emotional intelligence to drive project success.

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The business landscape is ever-changing and to optimise project results it is important and timely for project managers to understand and apply the principles of Emotional Intelligence. Managers need to create an environment that communicates clarity with clients, team members, sponsors, and management, dealing more effectively with challenges and being able to act strategically and swiftly.  Technology may not necessarily distinguish your company, your team, and deliverables. The managers can provide a correct project environment that will allow other members of the team to be motivated and use their potential. Today workforce has different needs relating to fulfilment and values and a project leader must be able to understand and accommodate these differences.

Emotional Intelligence is the ability to understand, sense, manage and apply the power of emotions as the greatest source of energy, motivation, connection, and influence. To maximise the environmental effects of a project, it is very important to raise the EI.

One of the most important concepts for any business, organization, or Project Manager to grasp is that people’s needs have changed as they are evolving and expanding their concept of what it means to be human in this dynamic world economy. Project Managers who do not get this will end up settling and it is now too dangerous for you to be complacent and settle. It has been said that people are more comfortable with old problems than with new solutions.

It’s important that you can understand the different types of EI techniques that can be used at the workplace, in creating opportunities for personal and professional fulfilment, value alignment, autonomy, innovation and community, thereby effectively and profitably defining, planning, implementing, and closing on a project.

1. Self-awareness is about understanding your individuality and how it affects you in your everyday life. Those with high self-awareness are confident, authentic, receptive to feedback and able to maintain perspective during all project phases. They have a type of sonar, which allows them to pick up on cues and subtle implications.

2. Self-management is the ability to control your own emotions as well as impulses, especially when you are in a difficult situation. Those who are good at self-management are: thoughtful in making decisions, taking initiative, framing events appropriately, having perspective, and responding swiftly. They feel their feelings through, understand why they have the feeling and then choose how to manage their responses to the feelings.

3. Social awareness is the ability to be socially aware of other people’s feelings and how these individuals interact with one another. Project managers need to have good social awareness as they need to understand different personality types and how to work with them. People with good social awareness are optimistic and have a positive attitude. They can delay gratification and can assert themselves.

4. Relationship management is the ability to manage both professional and personal relationships. It’s important that you can get along well with your team members, clients or even other people who are not directly involved in your project but influence it. Those who manage relationships well in a project are compassionate, intentional, trustworthy, and are skilled in constructive discontent.

Still, some common challenges can be addressed with improved EI. Project managers deal with a lot of different types of personalities every day, and they must have a good understanding of their own emotions as well as of their project team. It’s common for team members to feel defensive about the feedback they receive on their performance or even criticism of the work that they have done. This is mainly because of how even small comments can be interpreted as an attack on their self-esteem. A good way of dealing with this type of situation would be for project managers to acknowledge that feedback was difficult but necessary. By showing empathy, you can help team members to be more open to the negative comments they receive from others.

To conclude, it might not always be easy to understand others as people are not designed to think rationally all the time. When it comes to success in the workplace, emotional intelligence is one of the most important factors. Whether you’re looking to improve your career or just want a little more peace at work, there are many ways that an improved understanding of how our emotions dictate what we do can help us achieve greater professional and personal satisfaction.


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