Modules
The program consists of 2 Modules.
This module is designed to introduce candidates to contemporary issues in Healthcare Management and the Leadership needed to succeed in the current marketplace. Candidates will learn about healthcare management and how this may challenge the organizational structure and leadership. On completion of this module, candidates will have developed strategies and good understanding of a robust financial management system using contemporary models, tools and techniques and will have applied their creative skills in a practical context.
Learning Outcomes
Understand the roles, relationships, and delivery models of HR managers in an organizational context.- Evaluate health care strategies & organizational behavior in the healthcare sector.
- Critically analyze health care quality, patient safety and prevention of medical errors.
- Critically appraise different leadership styles and approaches in the healthcare industry.
- Critically analyze the essentials of good healthcare financial management.
This module is designed to introduce candidates to health care delivery systems’ issues, primarily dealing with three fundamental concerns: patient access to care, quality and safety in the care process, cost of care, patient and staff satisfaction. Organizational development in the healthcare sector has to take into consideration all these vital aspects. Efficient management of hospital operations is critical to the hospital’s success. In this module, students will look at these issues, including improvement approaches that the discipline of healthcare management can offer. In doing that, different types of both clinical and non-clinical processes in hospital settings will have to be understood and analyzed. On completion of this module, candidates should have developed a good knowledge of conceptual pragmatic contemporary models, tools and techniques, which will improve the operational performance of a healthcare organization.
Learning Outcomes
- Critically analyze a healthcare organization’s culture and organizational behavior.
- Conduct a review of change management in the health care delivery environment & apply it effectively to organizational development.
- Evaluate the key measures used to assess healthcare systems and process performance.
- Critically analyze and apply lean tools to improve healthcare processes.
Upon successful completion of your program, you are also eligible for attaining a certificate of ‘ Certified Healthcare Management Professional’ from Chartered Management Institute, UK. ’
This program provides healthcare professionals with the foundational tools to better lead projects and operations within the complex world of health care delivery. The program also aspires to cultivate leaders who will enrich healthcare institutions to provide the highest quality of patient care.
S.No
|
Mandatory Units
|
---|---|
1
|
Introduction to Healthcare Management
|
2
|
Operations and Quality management for Healthcare Management
|
3
|
Healthcare Project Management
|
4
|
Regulation of Healthcare Delivery
|
5
|
Effective Management & Leadership
|
6
|
Information technology & Decision making in Healthcare
|
Who is this program for?
The diploma program is a facilitator for professionals in the healthcare industry who look forward to progressing in their careers. It enhances skills and encourages advancement by equipping learners with updates and industry-specific knowledge. It is also incorporated with the study of leadership to further empower professionals to take up managerial and learning roles.
Career Progressions
- Healthcare managers
- Clinical managers
- Health services administrators
- Medical and health information managers
- Medical services managers
- Mental health program managers
- Nursing home managers
- Public health administrators
Key Learnings
- Understand a Variety of Healthcare settings.
- Analyze the Important issues in Healthcare Management.
- Understand Ethics, Cost Management, Quality audits, procedures and quality control.
- Analyze Healthcare project initiation to closing.
- Understand Healthcare stakeholder management.
- Apply Strategic planning and implementation.
- Use Management Information Systems.
- Analyze phases in Healthcare Project Management.
- Learn Critical decision making.
- Analyze the use of Artificial intelligence in Healthcare management.
What our students say

Mahdi Toi Mohammad
BSc (Hons) in Business with International Business, LJMU
5/5
Westford University College has had a positive impact on my life in every way. I was nervous about the
Mahdi Toi Mohammad
Westford University College has had a positive impact on my life in every way. I was nervous about the new chapter of my academic life, but my wonderful classmates made it easier for me. The classes are participatory, and each professor has a unique teaching approach that is engaging and intriguing through discussions, presentations, and a variety of group activities. Along with my studies, I have participated in a variety of extracurricular activities such as dance competitions, football tournaments, and so on. I am delighted to be a part of such a wonderful community at Westford.

Hanine Mazbouh
MBA International, Canterbury Christ Church University
5/5
When I initially started at CCCU International, I had a lot of doubts about the course quality, content, faculty,
Hanine Mazbouh
When I initially started at CCCU International, I had a lot of doubts about the course quality, content, faculty, professionalism, and benefit to me as a student. However, as I finish the program, all of my anxieties have been alleviated. My viewpoint, as well as my corporate discourse and analytical skills, had shifted as early as the first quarter. This was evident in my job applications and interactions. I was not sure if an MBA was for me, but after joining Westford, I realized I was just overthinking it. I was able to strike a work-study balance without feeling unproductive or inefficient. The classes were lively, and the instructor was approachable and eager to assist with knowledge and understanding. As I think about my journey, I am proud of the choices I have made.

Baboucarr Bojang
MBA in Supply Chain, Shipping and Logistics Management
5/5
As a member of the Certified Institute of Procurement and Supply (CIPS), I have attended several supply chain and
Baboucarr Bojang
As a member of the Certified Institute of Procurement and Supply (CIPS), I have attended several supply chain and logistics management training, but my experience at Westford University College online is a memoir. The lecturers have extensive knowledge and make the learning experience engaging through interactive sessions and illustrations. The assessments have aided in combining extensive research with practical experience which can be shared in the workplace or everyday life. The team is available not only for local students but also for international students guiding them through their educational journey. It has been an advantageous learning experience, for which I am grateful to the entire team at Westford.

Dileeban Rajaratnam
MBA in Supply Chain, Shipping and Logistics Management
5/5
I completed my UCAM – MBA in Supply Chain, Shipping, and Logistics Management from Westford University. I would want
Dileeban Rajaratnam
I completed my UCAM – MBA in Supply Chain, Shipping, and Logistics Management from Westford University. I would want to thank all of my professors, mentors, management, and Westford’s exceptional technical team for assisting me through the process of achieving the aim with maximum scores. I am confident that the information obtained from this, as well as the qualification, will propel my career to the next level.
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About Scottish Qualifications Authority

The Scottish Qualifications Authority – SQA, sponsored by the Scottish Government’s Learning Directorate, has two primary roles: accreditation and qualifications. It accredits credentials other than degrees and approves and guarantees quality to notify bodies that intend to admit individuals for such qualifications. The awarding body, on the other hand, refers to the development and implementation, validation, evaluation, qualifications, and to ensuring that they are up to date and also that certificates are issued to candidates. Under these functions, the SQA provides a variety of services for companies and training providers, from training courses and central approvals to personalized awards, credit scores, and licensing services.